· For the Parkwood Dance Academy community to enjoy a safe and friendly experience while at the school, we expect co-operative, respectful behaviour. Bullying in any form is NOT tolerated. We reserve the right to terminate the enrolment of any student for behaviour that is in the form of verbal abuse, intimidation, discrimination, harassment, extortion or threats (physical or other acts of unacceptable behaviour) toward other students, other parents, teachers or employees of Parkwood Dance Academy.
· If you wish to discuss your child’s progress or have any queries, please contact the Principal by phone : 0430776 223, to discuss if an appointment time is necessary. As our classes are timetabled back to back, there is not sufficient timebetween them for discussion.
· Any other requests for full or partial refunds of our services including fair and reasonable complaints, incomplete delivery of service or any major service fault that is not the fault of the client, will be given fair and reasonable consideration on an individual basis and will comply with Australian Consumer Laws.
· If you have a compliment or concern, please write to us at parkwooddanceacademy@gmail.com. You will receive a considered reply.
· Enrolment is valid for a full calendar year and is only completed once before commencement.
· Each student must pay a non-refundable fee upon Enrolment.
· During the period of enrolment, it is the responsibility of the parent or guardian to advise the school if personal circumstances and/or contact information has changed.
· Please notify Parkwood Dance Academy in writing to discontinue enrolment and further charges.
· All term fees require payment by the first Saturday of each term and/or the Due Date indicated on the invoice.
· Payment plans are available. Please email the Administrator for details: parkwooddanceacademy@gmail.com
· Term fees are not discounted for absences of 1-2 weeks.
· For longer absences, charges will be recalculated at a casual class rate.
· Non-refundable costume hire (End of Year Concert) and rehearsal fees (Mid Year & End of Year Concert) will be charged in Terms 2, 3 and 4.
· Make-up classes for absences are not possible.
· It is required that students attend all compulsory rehearsals for both the Mid-Year Performance and End of year Concerts. Absences may result in either a minimised or excluded appearance.
· It is assumed that all students will participate in our Mid-Year Performances and our End of year concerts unless otherwise indicated in writing.
· All photographic and video footage can be used for promotional purposes unless otherwise indicated on the Enrolment form.
· Refunds for Concert ticket purchases are not available. Please consider your ticket purchases carefully.